WhatsApp & SMS Marketing by Bitlife Tech Solutions

Reach your customers instantly and personally across Kenya and East Africa with our powerful WhatsApp & SMS Marketing service. Send targeted promotions, order updates, appointment reminders, and customer surveys directly to phones—delivering 98% open rates within minutes. Fully compliant with Kenya’s data laws, integrated with your CRM, and powered by real-time analytics. From bulk blasts to personalized drip campaigns, we help businesses in Nairobi, Kampala, and Kigali turn conversations into conversions.

At Bitlife Tech Solutions, we transform how businesses in Kenya, Uganda, and Rwanda connect with their audiences through WhatsApp and SMS Marketing—the most direct, trusted, and effective communication channels in East Africa today.

With over 98% open rates and messages read within 3 minutes, WhatsApp and SMS outperform email and social ads combined. Whether you're a retail shop in Westlands, a logistics firm in Mombasa, a clinic in Kigali, or an e-commerce brand in Kampala, our service ensures your message lands—personally, instantly, and measurably.

How It Works: End-to-End Process

1. Discovery & Strategy (Day 1–2)

• We begin with a consultation call to understand your goals: customer acquisition, retention, feedback, or sales boosts.
• Define your target audience (by location, purchase history, demographics, or behavior).
• Craft a campaign objective: e.g., “Drive 500 footfalls to Nairobi store in 7 days” or “Reduce cart abandonment by 30%.”

2. Message Design & Compliance (Day 2–3)

• Our copywriters create concise, action-driven messages in English, Swahili, or Luganda.
• Design rich media for WhatsApp: images, PDFs, buttons (e.g., “Shop Now”, “Book Appointment”).
• Ensure full compliance with Kenya’s Data Protection Act, NCIC guidelines, and opt-in consent protocols.

3. Audience Upload & Segmentation (Day 3)

• Securely upload your customer database (Excel, CRM, or API).
• Segment contacts: e.g., “Nairobi buyers KES 5,000”, “Inactive for 30 days”, “Kampala delivery zone”.
• Clean and validate numbers to avoid bounces.

4. Campaign Setup & Scheduling (Day 4)

• Load messages into our cloud-based dashboard (accessible to you in real time).
• Schedule delivery: instant blast, drip sequence, or event-triggered (e.g., “Thank you” post-purchase).
• Set up WhatsApp Business API (official green tick) or SMS gateway with fallback routing.

5. Launch & Live Monitoring (Go-Live Day)

• Campaign launches at optimal times (e.g., 10 AM or 6 PM based on audience behavior).
• Real-time dashboard shows:
  • Messages sent
  • Delivered / Read
  • Click-throughs (links/buttons)
  • Replies & opt-outs
• Our team monitors and adjusts mid-campaign if needed.

6. Reporting & Optimization (24–48 Hours Post-Campaign)

• Receive a detailed analytics report: open rates, CTR, conversions, revenue attribution.
• Identify top-performing messages and segments.
• Schedule follow-up sequences (e.g., re-engage non-responders after 48 hours).
• Refine future campaigns using AI-driven insights.

Why East African Businesses Choose Bitlife

Use Cases That Win

• Retail: “Flash Sale! 20% off today only – Tap to claim: link”
• Healthcare: “Hi Jane, your lab results are ready. Reply YES to book review.”
• Logistics: “Your package is out for delivery. Track here: link”
• Education: “Exam timetable updated! Download PDF: button”

Ready to start? Contact Bitlife Tech Solutions today at +254 713 877 872 or marketing@bitlifetech.com to launch your first WhatsApp/SMS campaign in under 72 hours.

Based in Nairobi | Serving East Africa | Results in Real Time.